1. Pricing and Estimates:  “How much do you charge for carpet cleaning?” 

The pricing for our services are based on 3 things: the amount to be cleaned, how dirty it is, and how long it will take us to clean.  We do offer FREE On-site quotes to give exact prices.

We have been in business for over 20 years.  We work hard to earn our clients trust each and every day.  Our goal is to provide an exceptional service at a reasonable price.  We hope you will see the quality of the service we provide and will call us back every year.

2. Service Availability:  “Are you available for a carpet cleaning service on [specific date]?” 

 Our schedule is always changing. Please reach out to us to schedule an appointment. Please leave a voice message if we are unavailable to answer your call right away. 

3. What services do you offer?

The services we offer are: Carpet Cleaning;  Upholstery Cleaning;  Area Rug & Oriental Rug Cleaning;  Auto, Boat, & RV Cleaning; Pet Odor & Stain Removal; Tile & Grout Cleaning & Sealing;  Aggregate & Slate Cleaning;  Window Cleaning;  Carpet Repair & Re-Stretching

4. Cleaning Process: “What cleaning methods do you use?” or “How do you clean carpets?”

We do hot water extraction or what people call, “steam cleaning”.  We use a SAFE cleaning solution, and no residue is left on the carpet after the cleaning. The carpet will be slightly damp to the touch after the cleaning.

5. Duration and Drying Time: “How long does the carpet cleaning process take, and how long will it take for the carpets to dry?”

With adequate heat and air movement, it will take 4-6 hours for the carpet to dry.  If the carpet is still damp after 6 hours, then that means that it just needs a bit more heat and air movement for the carpet to dry.  We recommend keeping small children and animals off the carpet until it is dry.

6. Safety & Chemical Use: “Are your cleaning products safe for pets and children?” 

Our cleaning methods are SAFE for your entire family, including pets. We recommend keeping small children and animals off the carpet until it is dry.

Some people or pets may be sensitive to odors or cleaning solutions.  We recommend that they stay out of the house until the carpet is dry. Opening a window to air out the house while the carpet is drying may also be helpful.  Please consider what the weather is like outside before opening a window.

7. What are all of your services?

The services we offer are: Carpet Cleaning;  Upholstery Cleaning;  Area Rug & Oriental Rug Cleaning;  Auto, Boat, & RV Cleaning; Pet Odor & Stain Removal; Tile & Grout Cleaning & Sealing;  Aggregate & Slate Cleaning;  Window Cleaning;  Carpet Repair & Re-Stretching

We have been in business for over 20 years.  We work hard to earn our clients trust each and every day.  Our goal is to provide an exceptional service at a reasonable price.  We hope you will see the quality of the service we provide and will call us back every year to work for you.

8. What areas do you service?

 We service the Coeur D Alene, Hayden, Post Falls, Rathdrum, Athol, St Maries, Cataldo, Kellogg, Wallace, and surrounding areas. Please call us at 208-682-4304 to schedule an appointment. Please leave a voice message if we are unavailable to answer your call right away.